Return & Refund Policy
At Bharni, we take great care in preparing and packaging every order. As our products are food items, we kindly ask you to review our return and refund policy before making a purchase.
Returns
Due to the perishable nature of our products, we do not accept returns once an order has been delivered.
Please inspect your order upon delivery and notify us promptly if there is an issue.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us through our Contact Us page within 48 hours of receiving your order.
To help us resolve the issue quickly, you may be asked to provide clear photos of:
- The product received
- The packaging
- The shipping label
Refunds
Refunds or replacements may be approved only if:
- You received the wrong product.
- The product arrived damaged during transit.
- The product was defective upon delivery.
Once your request has been reviewed and approved, the refund will be processed to your original payment method or a replacement will be arranged, depending on the situation.
Non-Refundable Situations
Refunds or returns will not be provided for:
- Change of mind after purchase.
- Incorrect shipping information provided by the customer.
- Delays caused by shipping carriers or circumstances beyond our control.
- Products that have been opened, consumed, or improperly stored after delivery.
Order Cancellations
Orders may be cancelled only before they have been processed or dispatched. Once an order has been shipped, it cannot be cancelled.
Policy Updates
Bharni reserves the right to modify this Return & Refund Policy at any time. Any updates will be posted on this page and become effective immediately upon publication.